How it works
Last updated: 11 June 2026
At Akiō Fitness Wears, we want you to be completely happy with your purchase. We offer returns on all eligible orders — just follow the steps below.
Email us at info@akiofitnesswears.com within 14 days of receiving your order to initiate a return. Include your order number and the reason for your return.
Once your return is approved, we will send a pre-paid return label to your registered email address. No cost to you.
Securely package your item with all original tags attached. Drop it off at your nearest post office and retain proof of postage.
Once we receive and inspect your return, we will notify you by email. Approved refunds are processed to your original payment method within 14 days.
To be eligible for a return, all of the following must apply:
Once your return has been received and inspected, we will notify you by email. Approved refunds are processed to your original payment method within 14 days.
Original outbound delivery costs are non-refundable unless the item was faulty or incorrectly dispatched.
If you receive a faulty or incorrect item, please contact us at info@akiofitnesswears.com within 7 days of delivery with your order number and a photograph of the issue. We will arrange a replacement or full refund at no cost to you.